FAQ

Frequently Asked Questions (FAQ)

1. What is A.A.Y FASHION?
A.A.Y FASHION is an online store offering a wide range of fashion, beauty, wellness, and health & vitamin supplements products. We provide the latest trends, timeless styles, and premium products to enhance your lifestyle, from clothing and cosmetics to accessories and wellness essentials.

2. Do you offer international shipping?
Yes! We offer worldwide shipping to ensure you can enjoy our products no matter where you are.

3. How can I track my order?
Once your order has been shipped, we’ll send you an email with a tracking number and a link to track your package.

4. Can I make changes to my order after placing it?
We process orders quickly to get your items to you as fast as possible. Unfortunately, once an order is placed, we are unable to make changes. Please double-check your order before finalizing it!

5. How do I know my size?
We provide detailed size guides for all our clothing and accessories to help you find the perfect fit. If you're unsure, please refer to the sizing charts available on each product page.

6. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods. You can find the full list of payment options at checkout.

7. Can I return or exchange an item?
Thank you for your purchase! If you’re not fully satisfied, you can return it within 7 days of delivery for a refund, as long as the item is in new, unworn condition.

8. How can I contact customer service?
You can reach us through our Contact Us page, or by emailing us at info@aayfashion.com. Our customer service team is available to assist you Monday through Friday.

9. Do you offer gift cards?
Yes! A.A.Y FASHION offers gift cards in various denominations. You can purchase them directly on our website.

10. Is there a loyalty or rewards program?
While we don't have a loyalty program, we do offer a Buy 2 Get 10% Off discount sitewide, so you can save more while shopping with us!